Support

Make sure notifications are allowed for AMaze Alarm, keep iOS up to date, review the alarm schedule, challenge, snooze and sound settings, and avoid relying on the app as the only alert for critical situations.

Open the app to refresh the latest state. Widgets, Lock Screen components and weather depend on system refresh behavior, permissions and available data.

Check that Wake-up Check is enabled for that alarm and that the alarm flow completed normally. Snooze, force quit, permissions or system restrictions can affect follow-up notifications.

Weather depends on permission, available location context, Apple weather services and network conditions. When unavailable, the alarm still works without weather.

Calls, audio route changes or system interruptions can pause or change playback. Reopen the app and restart the audio if a layer does not resume as expected.

Binaural frequencies work best with headphones. Isochronic frequencies and colored noises may be more noticeable on speakers.

Apple Watch and Apple Health data improve context when available. Without them, AMaze Alarm can still use app-based signals such as alarms, routines and audio use when possible.

Check the subscription status in Apple settings, then use Restore Purchases inside AMaze Alarm. Billing and refunds are handled by Apple.

Some Watch and restlessness-related features are experimental and depend on device availability, permissions, app state and Apple system behavior.

Sleep Insights, sleep debt, Energy Forecast and restlessness signals are for personal context and habit awareness only. They are not medical diagnosis or treatment.